Frequently Asked Questions

Q: How do I get food for my pet?
A: First read the eligibility requirements and then fill out and submit the application form.

Q: How do I know if I qualify for pet food?
A: The Pet Chow Pantry coordinator will get in touch with you after reviewing your request. You should expect to get a response within one week.

Q: Where and when can I pick up food for my pet?
A: If your application is approved, the Pet Chow Pantry coordinator will make arrangements to meet you at the pantry, which is located at 363 Derby Road in Middletown.

Q: Can you bring the food to me?
A: Yes! When necessary, arrangements can be made to deliver the food to an applicant’s home.

Q: What do I need to present at time of food pick up?
A: You will need to show proof of unemployment, low income status or disability along with a valid driver license or some other form of ID.

Q: Can I get food for all of my household pets?
A: We must limit the number of pets that are given food and this will be on a discussion/situation basis.

Q: Can I get cat litter at the pantry?
A: From time to time we get donations of cat litter and we are happy to distribute it to our clients.

Q: How do I donate pet food and cat litter to the Pet Chow Pantry?
A: Donations of pet food and cat litter can be dropped off Pets Alive, 363 Derby Road in Middletown, seven days a week between 10 a.m. and 4 p.m.

Q: How can I donate money to the pantry?
A: You can make a secure donation on this website via Paypal.

Q: Is my donation tax deductible?
A: Yes all donations to the Pet Chow Pantry are tax deductible.

Q: Can I volunteer at the Pet Chow Pantry?
A: Yes, we would welcome your help. Please check out the volunteer opportunities on this webpage and reach out to us via phone or email to let us know what service you would like to offer.